Please read and note the Terms and conditions very carefully.
In an emergency, dog(s) requiring veterinary care will be taken to the most suitable veterinary clinic for that situation. If we cannot get hold of you, we will do what we deem necessary for your dog. Veterinary care will be for your account and must be settled no later than upon collection of your dog.
If your dog(s) has any history of behavioural problems with other dogs or people, please let us know in as much detail as possible prior to booking. We like all dogs to have fun with each other in a relaxed environment, so if any dog is overly aggressive to the other residents whilst in our care or poses a threat of any kind, our premium care option will apply to your dog(s) which will enable us to spend time and energy to rectify the situation. Should your dog continue to show signs of aggression towards our staff or other residents, we will contact you and request that you arrange alternative accommodation.
VERY IMPORTANT: Dogs older than 5-6 months must be sterilized. Please inform us if your dog(s) are not sterilized.